Tag Archives: Call Center

2018 Rates

RATES EFFECTIVE September 1, 2018

The following rates and terms apply for all new clients.

With all projects, the Call Report is submitted daily in Excel by E-mail. (Unless of course, if your Db is an online CRM or Google Sheets, which is done in real time)

RATES

  • Outbound Calling:
    • Campaigns of less than 10 hours: Rate is $30 an hour.
    • 4 weeks to 6+ month campaigns (10 hours a week): $20 an hour, : Paid 1 week in advance, 1 week in arrears;
    • Long Term Clients (12 months+): $1,200 per month, paid bi-weekly, 1 week in advance and 1 week in arrears.
  • Commission-only Campaigns:
    • We ONLY accept commission campaigns on the basis that a Non Refundable Deposit of $1000 is paid upfront.
  • Pay Per Lead:
    • Pay Per Appointment/Lead Generation: Pay Per Lead campaign is set at a block of 5 Appts/Leads for $600.
  • Call Recording – Call recordings are available for an additional fee.
  • Data Harvesting: Harvesting data for your campaign: $10 per hour
  • Business Plans: Complete Business Plans that include 12 month to 5 year financial estimates suitable for those seeking Micro-loans through to Venture Capital Funding. Rate: Microloan Plans: $5,000; Angel/VC Funding Plans: $15,000 AUD.
  • Test The Waters Campaign– One Day trial on the phone (7 hours) for businesses that want to test how effective I am on the phone . $200 AUD Paid Upfront
  • FACEBOOK FAN PAGE – The Social Networks are a very powerful medium. In the ever changing world of technology, Facebook is rapidly becoming the number one Business Brand Builder. Facebook Page Development: $500 AUD

Terms:

  • PAYMENTS – Payment for marketing is required in full in advance through one of the Preferred Payment Methods described below.
  • CALLS TO CELL/MOBILE NUMBERS/OVERSEAS:
    • Call costs in Australia, New Zealand and the US/UK are free.
    • Calls to the Mid East and other countries fees do apply

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Payment Methods Accepted, In Order Of Preference:

  1. Upwork
  2. Payoneer
  3. Bank Deposit to Commonwealth Bank Australia
  4. WorldRemit to BDO Bank Philippines
  5. Paypal

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Call Center Training

CALL CENTER TRAINING

Training – Why have agents sitting on the phone and not closing deals? If your staff/ call center agents require specialized training, I can travel to your call center and train your agents to be world class aggressive sales professionals.

Over the years, I have trained people in the US, Australia & New Zealand, and now you can benefit from my Multi-National experience.

Costs Associated:
Travel: Training sessions run for 3 to 5 days. Travel Costs depend on Costs of Flights, and Flight Availability.
Accommodation: During the time allocated to train at your office, cost of accommodation is at your expense.
Per Diem’s/Expenses: Expenses are billed at 200AUD a day
Consultancy: Training normally runs for 6 hours a day over 3 to 5 days. Training Consultancy Fee is standard 2000AUD a week.

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About Us

Welcome to our site.

If you require Staff Training, we can travel anywhere worldwide to train your staff. For details see here.

OVERVIEW

Consultation in the fields of:

  • Telemarketing
  • Marketing – Planning and Development
  • Business Plans and Financials
  • Web Optimization Consultancy
  • StartUp’s Consultancy
  • Brand Building & Awareness
  • Press Releases
  • Product Launches
  • Corporate Event Planning
  • Business Analysis
  • Facebook Profile Pages

Our experience spans over 26 years. We have worked with clients from the US, Canada, UK/Ireland, Dubai, Iraq, Europe, Russia and Australasia.

Our work is customized to meet your needs and maintain professional standards.

Scope of experience includes:

  • Telemarketing – Call Center Agent; Call Center Trainer; Motivator; Campaign Generation Expert
  • Software – Expert in programs such as: MS Word; Excel, Access; Front page; OpenOffice; Adobe Photoshop, Adobe PDF.
  • CRM’s – Act; Panther; Sugar CRM; Quickbase; MS Access.
  • Management – Call Center Trainer; Business Planning; Financial Forecasts for Start-ups/SME’s.
  • Events: Event planning for many companies
  • Marketing: Marketing Analysis for many SME’s
  • Business Plans: I have written many Business Plans for those seeking finance from Microloans to Venture Capitalist Funding

ABOUT CHRIS:
I started my career in the marketing industry in 1994. Since then, I have successfully generated over $500M in proposals, sales and ongoing contracts for clients worldwide.

I have worked with SME’s to Fortune 100 Companies in the USA/Canada, UK/Ireland, Australia and New Zealand.

I have been dubbed as one of The Few Multi-National Telemarketing experts in the Marketing Industry today.

MISSION

We are dedicated to providing quality services and on-time delivery. We understand that accuracy and timing is critical. We do my best to ensure all projects are completed to your satisfaction. My work is customized to meet your needs and maintain professional standards. We want you to be 100% satisfied with our service.