Tag Archives: telemarketing training

Telemarketing Training

In 2014, we launched our first workshop on Udemy. The Fundamentals Of Telemarketing Workshop   A series that can be used for training call center agents globally. Topics will range from the basics of Telemarketing, such as “Don’t Sound Like A Telemarketer” and “Getting Into The Right Frame Of Mind” to Advanced Techniques, such as “Building A Rapport That Will Result In Repeat Business”. Modules include:

  • Why are you here? A simple quiz for viewers to ask themselves why have they chosen to be a telemarketer. Is it for a paycheck at the end of the week, or do they believe in the product/service they are promoting?
  • Mindset – How to get into the right frame of mind for a productive day. In this topic we will explain how to get into the right frame of mind to get your job done effectively, and productively.
  • Skillset – Do you have the skills to convey your message to the prospect? When you have a prospective Buyer on the phone, you have approx 20 seconds to make an impact with your pitch. This topic will show you how to peak the Decision Maker’s interest and get you to the next level with the buyer.

Approaches – This topic will explain the differences in approaching a Prospective Buyer. Approach Topics include:

  • Lead Generation – How to approach the buyer to gather the information you require.
  • Consumer – When is the best time to phone the residential market. How to get past the barrage of Not Interested.
  • Businesses – Dealing with businesses is an art form, and the larger the business, the more difficult it can be to get the Decision Maker on the phone. This topic will explain how to get past the Gatekeeper, and end up with the information you need from the Decision Maker, whether they are a small business or Fortune 50 CEO.
  • Appointment Setting – Appointment Setting is a multi-level process. Whether you are setting up a face-to-face (F2F) meet or a Phone Appointment. Do you have the knowledge of the product, and do you have the persistence to repeat call until you get a meeting set for the team?
  • Difficult Calls – This topic will explain how to put your skills into practice when faced with difficult calls.
  • “NOT INTERESTED” Techniques – Where do you go with the call when the prospect says “NO”. This topic will show you what to do in these situations

Telemarketing, and The Art of Successful Telemarketing, is not something that can be learned overnight. These topics will help telemarketers, whether they are beginners through to advanced.

Order Series One

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2018 Rates

RATES EFFECTIVE September 1, 2018

The following rates and terms apply for all new clients.

With all projects, the Call Report is submitted daily in Excel by E-mail. (Unless of course, if your Db is an online CRM or Google Sheets, which is done in real time)

RATES

  • Outbound Calling:
    • Campaigns of less than 10 hours: Rate is $30 an hour.
    • 4 weeks to 6+ month campaigns (10 hours a week): $20 an hour, : Paid 1 week in advance, 1 week in arrears;
    • Long Term Clients (12 months+): $1,200 per month, paid bi-weekly, 1 week in advance and 1 week in arrears.
  • Commission-only Campaigns:
    • We ONLY accept commission campaigns on the basis that a Non Refundable Deposit of $1000 is paid upfront.
  • Pay Per Lead:
    • Pay Per Appointment/Lead Generation: Pay Per Lead campaign is set at a block of 5 Appts/Leads for $600.
  • Call Recording – Call recordings are available for an additional fee.
  • Data Harvesting: Harvesting data for your campaign: $10 per hour
  • Business Plans: Complete Business Plans that include 12 month to 5 year financial estimates suitable for those seeking Micro-loans through to Venture Capital Funding. Rate: Microloan Plans: $5,000; Angel/VC Funding Plans: $15,000 AUD.
  • Test The Waters Campaign– One Day trial on the phone (7 hours) for businesses that want to test how effective I am on the phone . $200 AUD Paid Upfront
  • FACEBOOK FAN PAGE – The Social Networks are a very powerful medium. In the ever changing world of technology, Facebook is rapidly becoming the number one Business Brand Builder. Facebook Page Development: $500 AUD

Terms:

  • PAYMENTS – Payment for marketing is required in full in advance through one of the Preferred Payment Methods described below.
  • CALLS TO CELL/MOBILE NUMBERS/OVERSEAS:
    • Call costs in Australia, New Zealand and the US/UK are free.
    • Calls to the Mid East and other countries fees do apply

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Payment Methods Accepted, In Order Of Preference:

  1. Upwork
  2. Payoneer
  3. Bank Deposit to Commonwealth Bank Australia
  4. WorldRemit to BDO Bank Philippines
  5. Paypal

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Referral Bonus

Referral Bonus

During February – April, if you refer a collegue to use my service, you will be receive 20% off your next order.

EG: Order a block of 20 hours for 300 GBP and get 20% discount.

Terms:
* Referred client need to use service for at least 1 week
* No limit on number of clients you refer. If you refer 2 or more clients who use my service, you will only be entitled to 20% discount per order you personally place.
* All orders are to be paid in full in advance
* Offer does not include VAT/GST

Call Center Training

CALL CENTER TRAINING

Training – Why have agents sitting on the phone and not closing deals? If your staff/ call center agents require specialized training, I can travel to your call center and train your agents to be world class aggressive sales professionals.

Over the years, I have trained people in the US, Australia & New Zealand, and now you can benefit from my Multi-National experience.

Costs Associated:
Travel: Training sessions run for 3 to 5 days. Travel Costs depend on Costs of Flights, and Flight Availability.
Accommodation: During the time allocated to train at your office, cost of accommodation is at your expense.
Per Diem’s/Expenses: Expenses are billed at 200AUD a day
Consultancy: Training normally runs for 6 hours a day over 3 to 5 days. Training Consultancy Fee is standard 2000AUD a week.

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Workshops

WORKSHOPS

Training Workshops

Seminar Social Networking Dynamics
Dates: TBA.
Details: Introduction to the Social Network Mediums. Discover why more & more companies are using the Social Medium revolution to gain brand presence.
Location: Online Webinar
Duration: 5 hours
Cost: $79.95USD per person
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Seminar: Call Center Techniques, Sales Management, Client Retention
Dates: TBA
Details: Understand what strategy and strategic planning mean to a successful telemarketing campaign; Learn key concepts and the language used by prospects; Discover various approaches companies use to develop strategy; Techniques top telemarketing companies use to generate high revenues in a global recession; Identify specific ways you can contribute to your organization’s strategic success
Location: Online Webinar
Duration: 2 days, 5 hours each day
Cost: $159.95 USD per person
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Seminar:  Business Planning & Development
Date: TBA
Details: Basics strategic business planning; Formation of a basic business plan; What your business plan should NOT include; Writing a business plan that sells
Location: Online Webinar
Duration: 2 days, 5 hours each day
Cost: $159.95 USD per person

Merchandise

Pick Up The Phone – Voted in the Top Ten in the P&E Readers Poll 2009!

Pick Up The Phone: The Fundamentals of Modern Telemarketing Chris Jackson
Copyright © 2009

Chris’ first work of non-fiction was about the subject he has been involved in for the past 15 years. Marketing and Telemarketing.

Telemarketing has come along way since it began some 50 years ago. This book will show you the history of telemarketing, how business has changed over the years, the best way to recruit the top talent, telemarketing scams, why the art of Working From Home is dead and why some call centers fail when others succeed. Written by a professional who has 15 years of multi-national outbound telemarketing experience. Learn how to succeed as a telemarketer from his words.

To order, click HERE.

9781409282730_frontcover

Available through Lulu.com as Paperback.  ISBN: 978-1-4092-8273-0; 978-1-4467-5462-7; 978-1-4467-0715-9

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The Art Of Telemarketing  – Chris Jackson
Copyright © 2009

Telemarketing is more than a job. To be a successful telemarketer, one has to learn the game – as it were. This book will give you the right tools to become an empowering and dynamic telemarketer.

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The Apostle’s MantleChris Jackson
Copyright © 2009

What is an Apostle? According to doctrine, An apostle is a minister sent directly by God to do a specific work. Despite what images may come to mind when a person thinks of what an Apostle is, the Mantle of Apostleship is not limited to acts of Signs and Wonders, nor is it limited to people working in the Ministry. Everyone can apply the basic principles of the Mantle to their everyday lives, from in the home, to your workplace.

Everyday, we see writers, speakers, actors, performing tasks what they believe in. These people have Boldness, Faith, Discipline, Motivation. These 4 elements are part and parcel of what the Apostle’s Mantle encompasses, which is not limited to some “selected” individuals.

In this book, we will look examine the term “Apostle” and how the meaning of the Word can greatly impact your life. From being involved in your church to being effective in your job.

You will learn how to apply the Apostle’s Mantle to every area of your life by using these fundamental truths.

Details HERE.

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